What our Customers say...

Water Damage Testimonials

SERVPRO has provided great service, responding to our water damage with speed and professionalism. Ricky, Ryan, and Lamon were friendly, polite and extremely efficient. Jenifer has been amazing at keeping me informed every step of the way. I can't recommend this company enough!

Teddy and his crew were so quick to come to our rescue after we had some water damage. They did great work and were so friendly. I would absolutely recommend them to my friends and family.

Teddy Moore of SERVPRO of Greater Waco was extremely nice & professional, as he taught me some things I didn't know, including carpet cleaning advice, floor replacement options, pricing, & various rates. I was thoroughly impressed & pleased with his knowledge & expertise & would highly recommend him to anyone I know. You can tell from his answers that he knows this business & if he isn’t the one that specializes in something, he definitely has the resources to direct you to a company that does & that’s both admirable & refreshing.

My water damage occurred over the weekend and they sent someone out the very day I called. They were easy to work with and, while I hope this doesn’t happen again, if it does, I’ll be using them!!

I had water damage from an AC leak in attic. Teddy and crew came in with impressive equipment to detect water and dry the attic/ceiling/walls. They were very professional and friendly. They had great communication throughout the process. I chose them for the ceiling repair, and just like their motto it looks "Like it never even happened." I would definitely use them again and highly recommend their services.

I needed an estimate on some water damage. They were here within a couple of hours and arrived exactly when they said they would. They were very professional and honest about the situation. I would definitely call them again if I needed to.

SERVPRO of Waco is amazing. We had a slab pipe bust underneath our house and SERVPRO was sent out. They took such good care of us they made sure they provided us with detailed information about what we should expect, put us in touch with great plumbers and even after they were finished, they were still kind enough to be of help. Teddy is amazing! He is so kind and takes great care of his customers. If in doubt, call SERVPRO. I promise you’ll be happy with the service you receive.

Responded quickly, very professional and thorough. Would definitely recommend them to friends.

When we had our water damage, Teddy was here quickly and did a great job.  He kept us informed about the progress and even worked with our adjuster to make sure the job was done properly. Very Thankful for their work and service.

Great company! Teddy is a great friendly guy! Very honest and does professional work. He keeps you apprized of everything that is happening.

Very quick and responsive, and concerned about our needs

Great team, highly recommend to use them for any of your cleaning or restoration needs!

If I could give these guys more stars, I would! Super friendly team and very efficient with their work. Thank you SERVPRO of Greater Waco!