Recent Posts

SERVPRO MOBILIZE! Texas Winter Storm 2021

3/31/2021 (Permalink)

SERVPRO of Augusta team members make snow angels SERVPRO of Augusta, Georgia team members make snow angels during their convoy to SERVPRO of Greater Waco to assist with Winter Storm 2021.

When a natural disaster hits, SERVPRO of Greater Waco is ready to go and winter storm 2021 was no exception.  Texans were huddled in homes trying to stay warm with 38% of Mclennan County without electricity and 300 without water, leading to a dire need for water mitigation services. SERVPRO however, hit treacherous icy roads providing relief to the community through emergency mitigation services.

What most community members may have noticed however, was an unusually large amount of SERVPRO green vehicles out and about without the normal 254 area code emblazoned on the side.  SERVPRO of Greater Waco was the host to SERVPRO of Augusta, Georgia who mobilized and crossed state lines to come and assist and get the Greater Waco area back up and running in record time.

The great part of being part of a national franchise, proudly number 10 in Entrepreneur Magazine’s 2020 top Franchises, is that it gives local franchises a network of other teammates to join forces with.  It also gives community members a chance to work with SERVPRO professionals from all over the country without sacrificing the 5-star standard of customer service and quality customers have come to know and expect.

While we are still racing the clock to help the Greater Waco area, it’s great to know that even in the most extreme situations, SERVPRO franchises always has your back in a disaster and are always open 24/7.

Need emergency water mitigation? Call SERVPRO® of Greater Waco 254-224-5999

Rodent Ruckus with SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Chewed through water lines caused by rodents SERVPRO® of Greater Waco was able to help this Waco residence who had water damage due to rats chewing through pipes in their walls

We have seen in influx of calls from rats causing chaos and chewing through PEX and PVC pipes within home walls. Vermin can use any small exterior holes, as small as ¼ inch, to get inside.

 What should you do when you discover an unwelcome rodent guest?

First, contact an exterminator.  While you may think you only have one, rats tend to travel in packs because they are social creatures. An exterminator can find the best method to relocate or dispose of them.  An easy way to lure them out yourself is by setting out small bowls of water near their entry points, since they have been known to chew through pipes to get to a water source.

Next, call a plumber to address any plumbing issues that may be present. The exterminator and plumber can also help find where any rodents are sneaking in and recommend a remediation plan to prevent further issues.

Now that you’ve gotten rid of the little pest, it’s time to clean up after them. A major issue caused by rats is their droppings, which can heavily contaminate a space.  SERVPRO of Greater Waco offers an insulation vacuum service that sucks out contaminated blown in insulation.  Our technicians then go in and clean and sanitize the space, while our reconstruction team comes in and replaces the insulation.

Finally, it’s time to tackle any potential water damage and mold. Our certified IICRC water mitigation specialist will assess all damage and create a custom mitigation and repair plan best suited for your home or business and get your home back to, “Like it never even happened.”

Have ceiling water damage? Call SERVPRO® of Greater Waco 254-224-5999

Team Accomplishments at SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Graphic illustration congratulating SERVPRO of Greater Waco team members on accomplishing their water mitigation licensing Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones on their IIRC Water Restoration Technician certification

Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones, and other team members for obtaining their Institute of Inspection Cleaning and Restoration Certification, Water Restoration Technician certification.

Jared is a Production Technician at SERVPRO® of Greater Waco and has been a part of the SERVPRO of Greater Waco family for several months. He is married with 2 children with a baby boy on the way. He brings in a background as a production lead with experience in OSHA, FEMA and Hazmat. In his free time, Jared enjoys spending time with his family, watching movies, and being outdoors.

Jenifer is a Job File Coordinator at SERVPRO® of Greater Waco. She served in the United States Air Force and most recently worked in e-commerce.  She is a graduate of Subsea Robotics and is also a certified fiber optic installer.  In her free time, you can find Jenifer officiating high school football, roller derby, and spending time with her family.

Ryan is a Production Technician with SERVPRO® of Greater Waco. He served in the United States Marine Corps and was most recently a chef. In his free time, you can find Ryan at the local horseshoe pit, throwing darts, or spending time on the water.

SERVPRO® of Greater Waco provides training, continuing education, and requires that all of our technicians obtain professional licenses and certifications to ensure the highest quality in our work. We believe that a high level of training and experience in our staff equates to success in the field of restoration and mitigation.

The IICRC, sets the national and industry standard for cleaning and restoration. Whether you call the office or are at your home on a job site, anytime you see a SERVPRO of Greater Waco professional, you know that you are in the hands of an industry standard licensed professional.

Need A Water Restoration Company? Call SERVPRO® of Greater Waco 254-224-5999

It’s Raining, It’s Pouring

1/27/2021 (Permalink)

Production technician Jared caulks around a window SERVPRO® of Greater Waco is a full-service general contractor

With large amounts of rain comes a higher potential for roof leaks.  Make sure you’re not left out in the rain and check your roof beforehand.  Here are some handy tips on inspecting and problem shooting any potentially roof issues

  1. Do a visual inspection and check for any missing or discolored shingles. On a metal roof look for discoloration or rust spots.
  2. Look in your attic. Make sure to take a flash light and step from joist to joist to prevent falling through your ceiling. Look for discoloration or mold on the backside of your roof decking. If it hasn’t rained in some time, then have a helper spray the outside section of your roof with a water hose to check for moisture.  Any potential cut-outs or joints have a potential for leaking.  This is a good time to also check and see if anything needs to be resealed or caulked.  Roof vents are most prone to this.
  3. Check your exterior walls inside and outside. Check for any discoloration, water stains, bulging or musty odors, which can be a sign of moisture and mold. Windows and vents may need to be resealed or caulked. recommends caulking a home every 5 years but to check every couple of years or if you notice a change in your energy bill. They also recommend to caulk during dry weather and when the outdoor temperature in above 45°F. The warm temperature will allow the caulk to set properly and prevents swelling during the drying process.
  4. Get a professional involved. Before cutting up walls and insulation, let the professional take a look and trace the potential moisture back to the source. By catching the leak sooner, you may save yourself thousands in repairs and mitigation.

SERVPRO® of Greater Waco offers complimentary inspections Monday through Friday. WE are a full-service general contractor that can provide you a solution for any noticeable repairs.

Need Construction Help? Call SERVPRO® of Greater Waco 254-224-5999

Post-Holiday Pack-Out with SERVPRO of Greater Waco

1/27/2021 (Permalink)

Boxes with labels stored at ERVPRO® of Greater Waco ERVPRO® of Greater Waco offers full service packing solutions to make emergency restoration a breeze

Post-Holiday Pack-Out with SERVPRO of Greater Waco

The holidays are almost a second job between the decorating, cooking, and shopping.  After all of the time and effort invested; the biggest hassle is still packing it all back up and still having it readily available for the next season.  Let the professionals of SERVPRO® of Greater Waco help you with a few handy professional tips to make packing an organized breeze.

Just like on a job site, the first thing that needs to be done is an initial scope. This helps begin the process of organizing by determining what needs to be packed up and what additional supplies will be needed to complete the job at hand.

To ensure your Christmas pack up flows smoothly, make sure to have enough packing supplies. Items such as packing tape, box labels, boxes, wrapping paper, markers, bubble wrap and a small folding table to use as a staging area, are just a few things you’ll need.

Here are a few handy holiday specific packing tips:

*Wrap Christmas lights around hangers or a square piece of cardboard to keep them tangle free.

*Pack glass ornaments in plastic fruit trays or containers then pop into a box with crumpled paper for safe keeping.

*Hang wreaths on clothes hangers and cover with plastic bags.

*Consider storing wrapping paper in garment bags.

*Use vacuum seal bags for items like stockings, Christmas tree skirts or table runners.

*Wrap candle sticks in tissue paper and store them in paper towel cardboard tubes.

*Plastic-wrap your tree.  It makes the take down a breeze and keeps branches manageable.

*Under bed storage containers work great for garland.

Whatever you do make sure that items are packed securely, but not too tight, to prevent damage and make sure items are labeled easy identification.  We recommend putting the room name on the tags and to organize boxes based upon the room they will be used in.

Need a packing service? Call SERVPRO® of Greater Waco 254-224-5999

New Year, New Technology for SERVPRO® of Greater Waco

1/8/2021 (Permalink)

A 3-D image of the inside of a home using SERVPRO of Greater Waco's newest software SERVPRO of Greater Waco's demonstration of their newest software giving clients and customers a full 360 walk through of a damaged space

SERVPRO® of Greater Waco is always in search of ways to better serve their customers and partners in restoration and mitigation.  One way to do this is by finding new technology to assist in the field but also bring customers and partners directly to job site without ever having to take a step outside of their computer screen.

The newest addition to the SERVPRO® of Greater Waco arsenal is a 360-degree camera that allows us to take field imagery to the next level with 3-D virtual tours.  In the age of a pandemic, insurance adjusters aren’t always available to be on site but with this technology, we can bring the site to them and advocate for clients the need for repairs by showing a full 3-D walk-through of a damaged space giving both adjusters and home owners a full visual understanding. 

The camera captures immersive 360-degree content at 4k quality levels.  It also has the ability to do 360-degree live streaming if we need to do a live walk-through with our clients.  Our software platform helps make publishing videos to social media and customers a snap.  The new technology also increases our measurement accuracy and speed, resulting in a better product in a shorter amount of time.  SERVPRO® Greater Waco is starting the new year off with more tools for a successful and an informative 2021.

Have Pipe Burst or Water Leak? Call SERVPRO® of Greater Waco 254-224-5999

Who You Gonna Call? CALL SERVPRO!

12/25/2020 (Permalink)

SERVPRO of Greater Waco truck SERVPRO of Greater Waco is ready and on-call 24/7

SERVPRO ofGreater Waco specializes in storm and flood damage restoration.  Let us take the worry out of emergency. You can be assured that our technicians will explain the process from start to finish so you know exactly what is going on in your home. Our crews are highly trained in applied structural drying, fire and smoke damage restoration, lead based paint activities and restoration and many more. We use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are local, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the overall restoration cost. We’re available 24/7 so night or day, we are just a call away at 254-224-5999 for your emergency restoration needs.

Resources to Handle Floods and Storms

When storms hit Waco and the surrounding areas, we can scale our resources to handle a large storm or flood disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams , that are strategically located throughout the United States. We recently were able to collect additional air movers that required over 100 units and still support other emergency service requests in the area. When emergencies strike, we make solutions happen.

Have Storm or Flood Damage? Call Us Today 254-224-5999

First Responders Bowl 2020

12/23/2020 (Permalink)

First Responders Bowl Logos The number 19, Louisiana Ragin' Cajuns take on UTSA Roadrunners, Saturday Dec. 26, 2020, in the SERVPRO First Responders Bowl

First Responders Bowl 2020

We are excited for the upcoming SERVPRO® First Responder Bowl featuring the number 19, Louisiana Ragin’ Cajuns and University of Texas San Antonio Roadrunners, on Saturday, December 26th at Gerald J. Ford Stadium in Dallas, Texas. You can tune in for kickoff at 2:30 pm (CT) on ABC

In December 2014, the bowl began honoring first responders, including police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency. In 2018, the game was renamed to reflect the efforts to show appreciation to first responders.

SERVPRO of Greater Waco has been an active supporter of first responders and has sent first responders to the First Responder Bowl in past years.  SERVPRO of Greater Waco has also been involved with pregame on field presentations and has actively recruited and hired military veterans to our staff.

This will be the second time the SERVPRO® First Responder Bowl will be held at the SMU Mustangs home field.

The bowl was previously known as the Heart of Dallas Bowl and Ticket City Bowl and had been held at Cotton Bowl Stadium.

Sixty-five First Responder Bowl alumni have gone on to be drafted by the National Football League, led by two-time first-team All-Pro wide receiver Michael Thomas (Southern Miss). Of the draftees, five became first-round picks and eight were selected in the second round.

Check out the bowl's website for more information:

A Higher Standard of Clean- Certified: SERVPRO Cleaned

12/17/2020 (Permalink)

Certified: SERVPRO Cleaned Shield Logo Certified: SERVPRO Cleaned Shield Logo

There’s never a convenient time for Covid-19 contamination to strike your commercial property.  Every hour spent cleaning and sanitizing is an hour of lost revenue, productivity and potential infection.  So, when the need arises for professional cleaning and sanitation, leave it to the professionals of SERVPRO Greater Waco for your biohazard cleanup needs with our Certified: SERVPRO Cleaned for next level professional cleaning service. Our goal is to leave your customers, employees and community members rest assured that a business cleaned by SERVPRO Greater Waco is a “Higher Standard of Clean”.

We have the training and expertise to respond promptly with highly trained technicians to get your property back to business in a clean and safe environment with technicians on-call 24/7. Our cleaning follows Centers for Disease Control and Prevention’s parameters to ensure you come back to a safe environment and goes above and beyond normal janitorial cleaning. This is proactive viral pathogen cleaning.

Be sure to keep an eye out for the SERVPRO shield window decal with the Certified: SERVPRO Cleaned emblem along with date of sanitize and disinfection. This gives your customers proof that you’ve went above and beyond for your Covid-19 cleaning procedures to ensure their safety during these trying times.  We’re all in this together but let SERVPRO Greater Waco take some of the stress of next level sanitation off your list.

Don’t Let Injuries Skyrocket

12/17/2020 (Permalink)

Gold fireworks explode over a military instillation Fireworks explode in the skies above a military instillation

“Hey! Watch this!”, famous last words before throwing the lighter instead of the firecracker leading to tears, a blistered hand and a paranoid father who thought small fireworks were harmless. According the Consumer Product Safety Commission 2019 Fireworks Annual Report, there were an estimated 800 emergency department-treated injuries associated with firecrackers. Of these, an estimated 24 percent were associated with small firecrackers, 16 percent with large firecrackers, 3 percent with illegal firecrackers, and the remaining 57 percent were associated with firecrackers of an unspecified size. The parts of the body most often injured were hands and fingers (an estimated 30 percent); legs (an estimated 23 percent); eyes (an estimated 15 percent); head, face, and ears (an estimated 15 percent); and arms (an estimated 10 percent) with burns being the most common injury.

Here are a few tips from the Consumer Product Safety Commission to make your holiday fire season just a little safer:

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick-up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.