Recent Posts

Winter Weather Can Lead to Frozen Pipes

11/20/2018 (Permalink)

Water Damage Winter Weather Can Lead to Frozen Pipes This water supply line in a China Spring, TX crawlspace froze during the recent cold snap. Make sure all exposed pipes are wrapped at a minimum.

As winter closes in, your thoughts are probably on football, the upcoming holiday season, or spending time with family. Although these are great things to think about, winter can also bring about freezing temperatures that can cause dangerous roadways or frozen pipes at your home. Frozen pipes can cause a major disaster at your home or property, but with a little thought you can help prevent a major incident.

Exposed pipes are the generally the most susceptible to freezing. These pipes are typically found outside your home, or in colder areas like attics, garages, basements, or kitchen cabinets. A burst pipe can cause substantial damage to your home if not addressed in a timely manner. The American Red Cross has outlined a few steps you can take to help prevent pipes from freezing.

  • Completely drain water from sprinkler and swimming pool lines and outside hoses.
  • Keep kitchen cabinets open so warm air can be near any plumbing
  • Let water drip from faucets when it is extremely cold outside
  • Keep your thermostat set to the same temperature all hours of the day

A water damage is not uncommon due to winter weather. Spend some of your thoughts this winter on your home and preventing a water loss. But do know that SERVPRO of Greater Waco is ready to help if necessary 24/7 & 365. Give us a call 254-224-5999

After the Fire...

11/20/2018 (Permalink)

Fire Damage After the Fire... This was a complex Waco fire that SERVPRO of Greater Waco was able to restore all the clients personal contents back to a preloss condition.

There are a number of problems that a fire in your home or business leaves behind even after the immediate danger has passed. It is often the case that a thorough cleaning of walls, ceilings, carpeting, woodwork, and flooring will need to be professionally done. There are also a number of appropriate steps that can be taken in order to prevent further damage until SERVPRO of Greater Waco arrives on the scene. The chances of an effective restoration will be boosted by reducing damage by following a few tips:

  • Try to keep movement in the home to a minimum. Soot can become ingrained in the upholstery or carpeting from repeated movement in the home.
  • Use old towels or linens to cover up high traffic carpeted areas and upholstery.
  • If the power is off, empty the refrigerator and freezer of all contents and prop open the door to help prevent unpleasant smells.
  • Be mindful of what you are touching. Your hands can become soiled with soot and that can be transferred to other items in the home.
  • If you can immediately wipe all the soot off sink faucets and metal window molding, then coat with petroleum jelly to prevent the soot from pitting the metal surfaces.

Following just a few of these steps can be a game changer in the restorability of your home and personal items. SERVPRO of Greater Waco is here to help you through a catastrophe that is a fire loss. If you suffer a fire or smoke damage remember SERVPRO of Greater Waco are your fire restoration experts backed by years of experience and a team of knowledgeable individuals.

The Holidays are coming up

11/1/2018 (Permalink)

It’s November which means it’s the beginning of the holiday season. It is the time of year that families get together for a Thanksgiving or Christmas feast. It is also the time to practice safe cooking habits so that your happy holiday does not become a holiday disaster.

According to the National Fire Protection Association, cooking is the number one cause for fires in homes with Thanksgiving day being the day of the year with most fires reported. Let’s try to be safe this holiday season by following some guidelines:

  • If you are cooking food in the kitchen, stay in the kitchen. If you must leave the kitchen, you should turn off the stove
  • Keep children away from the cooking area. As much as some children like to help it is best to keep them at least 3 feet away from the cooking area, especially during a family get together when kitchen traffic may be high.
  • Flammable items such as paper goods, towels, food packaging, and oven mitts need to be kept away from the oven and stovetop.
  • Regularly clean the cooking area
  • Purchase a fire extinguisher for your home if you don’t have one already
  • Have smoke alarms installed if you don’t have them
  • Always check all equipment used for cooking after you are finished and are ready for bed or leaving the house. This includes all appliances that were used as well as the stove and oven.

SERVPRO of Greater Waco wants everybody to have a safe holiday season, but in the event that the need arises we are available 24/7 and 365.

What's The Deal with MOLD?!?!

10/31/2018 (Permalink)

Mold Remediation What's The Deal with MOLD?!?! This is a beam from an attic in Waco where the recent heavy rains and lack of proper ventilation created a perfect environment for growth.

In recent years, it seems that the mention of mold has become a buzzword causing tension and anxiety among homeowners. You may have seen it mentioned often on some of your favorite HGTV or DIY type television shows. At this point, you may feel as if you are constantly surrounded by mold. How about instead of stressing out about mold, you let SERVPRO of Greater Waco provide you with the proper information and service to take care of your mold concerns.

Mold is a naturally occurring organism that, given the right conditions, can grow inside your home. The amount of moisture in the air combined with certain temperature ranges are necessary for mold to cultivate. Some rooms are more prone to moisture, such as bathrooms, and therefore more susceptible to mold.

The key to containing mold growth is to contact your mold specialists at SERVPRO of Greater Waco to come inspect your home and determine the proper course of action. If you think you may have a mold problem, pick up the phone and let SERVPRO of Greater Waco help take care of that problem as soon as possible. Mold, like many other issues, can be taken care of if the problem is addressed quickly and with expertise. To schedule a mold inspection call us at 254-224-5999.

Emergency Ready Profile (ERP)

10/17/2018 (Permalink)

Preparation is vital for your business to survive any type of disaster. The disaster may be a large fire, a seemingly harmless water leak, or a flood due to a hurricane. The ideal time to prepare for such a traumatic event is long before the event occurs.

According to the latest research, as many as 50% of businesses may never recover after suffering a disaster. Of those that do survive, the vast majority of them have a plan in place in order to react to a disaster with timeliness and effectiveness.

At SERVPRO of Greater Waco, we can develop an Emergency Ready Profile (ERP) for your business. Knowing what to do and what to expect before an unforeseen disaster hits is essential to help minimize damage to your property and allow you to continue doing business with as little interruption as possible. The ERP is a tool that provides critical information to you or your key employees to begin mitigation and recovery for your business. Ask SERVPRO of Greater Waco how you can take advantage of this service at no cost so that you will be able to have a plan prepared to quickly get your business back on track.

Feel Free to give us a call at (254)-224-5999 to schedule your free ERP consultation.

The Categories of Water Part 1

8/31/2018 (Permalink)

Not every water damage is the same. There are many different ways that water can damage not only your home, but anything you have in your home. When restoring a water loss, not only is the source and extent of the damage a factor, so is the type of water that caused the damage. There are 3 categories of water to consider when dealing with a water damage. Here are some details for each category:

Category 1 water is clean water. It is drinkable water. Water that comes out of a faucet is an example of Category 1 water. Category 1 water can change into Category 2 water quite quickly. Water that leaks onto a dirty floor, or that drains through insulation can easily change the water category from clean to dirty. SERVPRO of Greater Waco is your water damage specialist and we have a highly trained staff that is educated on the appropriate steps to asses and correctly determine the water class for your Waco area water loss.

The Categories of Water Part 2

8/31/2018 (Permalink)

Water Damage The Categories of Water Part 2 This is an example of a category 3 water loss in the Waco area. The vapor barrier did its job and trapped all the moisture under it.

Category 2 water is also known as gray water, and has a significant amount of contamination in it. This water should not be consumed. An example of category 2 water is soapy water that may leak out of a dishwasher or washing machine and get on the floor or carpet. Another example could be a toilet that is flushed but then overflows with water containing urine. If the water contains feces, it would then move into category 3 and be considered grossly contaminated. Generally speaking, if category 2 water has affected your home, the steps necessary to sanitize and dry your home are more extensive than those from a category 1 loss.

The final category of water is category 3 water which is also called black water. Storm water, overflowing toilet water containing feces, moldy water, flood water, and backed up sewers are all examples of category 3 water. All porous materials affected by category 3 water must be removed, or encapsulated as we cannot guarantee the sanitization of any porous materials affected by category 3 water. Remember to let the experts at SERVPRO of Greater Waco asses the category of your water damage as quickly as possible.

1 – 4 – 8 Water Damage Policy

8/31/2018 (Permalink)

Water Damage 1 – 4 – 8  Water Damage Policy SERVPRO of Greater Waco responded to a Waco area crawlspace water loss at 1AM. As soon as the plumber fixed the pipe we began extraction.

SERVPRO of Greater Waco understands that time is of the essence when a water loss takes place. In this stressful situation you can be sure that your SERVPRO franchise will be ready to help in a timely manner by adhering to our 1 – 4 – 8 policy.

1 = One Hour

Our promise to you is that contact will be made within one hour from our first notice of a loss. This is the first step to getting the best service possible for your home or business. We often contact most of our customers within 15 minutes of receiving notification.

4 = Four Hours

SERVPRO of Greater Waco guarantees a SERVPRO professional will be on site within four hours of loss notification. Time is critical to minimize damage and lower the cost of your loss, so our moto is to be onsite as quickly as possible no matter when your loss occurs. SERVPRO will then inform you of the processes and equipment necessary to begin mitigation. We will work from the source of the water damage out to all affected areas.

8 = Eight Hours

Within 8 hours, a briefing of the project will be communicated to the appropriate party or parties. Whether that briefing is to an adjuster, your insurance carrier, or the homeowner SERVPRO of Greater Waco knows good communication is the key to a successful relationship. The better informed all parties are, the better understanding we all have about the project. Be sure to call SERVPRO of Greater Waco for all your Waco area water loss needs.

WHEN A WATER DAMAGE OCCURS

8/28/2018 (Permalink)

Water Damage WHEN A WATER DAMAGE OCCURS When a pipe bursts in your Waco home, focus on safety first. You want to make sure the affected area is as safe as possible, prior to addressing it

When dealing with a water loss, time is NOT on your side. The first 24 hours are crucial in order to prevent further damage to your property. SERVPRO professionals will be on-site within four hours to handle your water damage situation. But…. there are some things you can do as a home or business owner to help prevent further damage or complications. Here are some tips you can use to guide you through a water loss:• If possible, shut off the source of the water or contact a qualified individual to do so• If there are no dangers of electric shock, turn off the circuit breakers for areas affected by water• Mop or blot as much excess moisture as you can• Aluminum foil or wood blocks can be placed between wet carpeting and furniture legs• Identify any sensitive valuables such as electronics, computers, paintings, document, or other art objects that can be safely moved• Be mindful of any electrical shock dangers such as breakers, outlets, or switches• DO NOT use a household vacuum cleaner to extract water. This may damage the vacuum or possibly cause electric shock• Be mindful of any wet ceilings and the potential falling dangers they poseRemember that responding to a water loss in as little time as possible is key to preventing further damage to your property, but safety should always be a primary concern. Call SERVPRO of Greater Waco to ensure a safe and timely service for water damage to your property.

The Power of a Little Water

8/10/2018 (Permalink)

Water Damage The Power of a Little Water Using a Thermal Imaging Camera on a Waco area washing machine leak. SERVPRO of Greater Waco has the tools needed to address your loss efficiently.

Big or small, water damage to your home or business is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time.

How a water problem is handled is of the utmost importance. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Greater Waco comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Moisture sensors, moisture meters, thermo-hygrometers, and thermal imaging cameras are some of the tools your SERVPRO professionals will use to properly test and inspect your water damage. Put your trust in SERVPRO and their equipment and training to take care of your water damage and make it "Like it never even happened."