Recent Posts

The Silent Signs of Water Damage

7/23/2021 (Permalink)

Green and black water drops with the SERVPRO of Greater Waco logo on top Need emergency water restoration or a complimentary moisture inspection? Call SERVPRO® of Greater Waco 254-224-5999

Water damage isn’t always obvious but paying attention to small details in your home can save thousands on water mitigation and repairs.  Here are a few silent things to stay aware of if you suspect water damage:

  • A musty or damp smell
  • An increased amount fruit flies or centipedes are drawn to moist environments and is how one of our recent clients discovered they had a leak under their home. 
  • An increased utility bill is one of the most obvious signs.  Your local utility company can come inspect to make sure there is nothing on their end but an inspection by restoration specialist or a plumber may be necessary to narrow down the culprit.
  • Walls or ceiling cracking, bubbling or watermarks
  • Loose grout or tile
  • Weak spots in carpet or flooring
  • Dark spots in grout or carpet
  • Higher than normal humidity or dampness
  • Mold is usually white, grey, brown and then evolves to black and may have a furry texture
  • Flaking paint
  • Rusty metal is a sign simply because water causes rust.  Air conditioning lines may need maintenance and it’s an easy way to see if they need new fittings, O-rings or needs to be replaced.
  • Loose caulk around pipes
  • Corrosion in grout in tile or exterior bricks
  • Bubbling or small pools of water

By looking for the silent signs you can quickly make repairs and reduce costly secondary damage to your home and extend the structural integrity for years to come.

Need emergency water restoration or a complimentary moisture inspection? Call SERVPRO® of Greater Waco 254-224-5999

Mold 101 with SERVPRO of Greater Waco

6/16/2021 (Permalink)

Mold 101 text with the SERVPRO of Greater Waco logo Need a mold inspection? Call SERVPRO® of Greater Waco 254-224-5999

With the recent rain, the calls for mold inspections have gone through the roof.  At SERVPRO of Greater Waco we offer a complimentary microbial growth inspection.  So, what is that?

  • We start by checking the conditions of the home to see if they are conducive to microbial growth. Things like temperature, recent water damage and humidity are primary indicators.
  • We check any places that moisture could accumulate visually and with a moisture meter. Places like under your sinks, cracks in the walls near the exterior etc.
  • We check with you to see what may have led you to believe mold could be present in the home, which helps us narrow down possible causes and where it could be coming from.

Things to keep in mind about mold:

  • It’s everywhere. There are always mold spores in the air that float in and out of the home. The EPA doesn’t currently have a list for an acceptable amount of mold spores.  What this means for you, is if an atmospheric test is done then you may get back a long list of mold types but it doesn’t mean they are concentrated enough to cause harm, just that they were present at the time of testing.
  • Mold testing can cost anywhere from $750-1500.
  • Mold remediation doesn’t remove 100% of mold spores because they are a naturally occurring.
  • Mold spores only form actual mold when they land on something moist. So, by keeping your home dry, you can keep your home safe.

Need a mold inspection? Call SERVPRO® of Greater Waco 254-224-5999

Happy Birthday SERVPRO of Greater Waco!

6/8/2021 (Permalink)

birthday cake with text Happy birthday SERVPRO of Greater Waco! Celebrating three years of success! Need emergency water restoration? Call SERVPRO® of Greater Waco 254-224-59

*Insert happy dance, birthday cake and a big green SERVPRO truck* 85 five-star reviews, holding solid at a 5-star average on Yelp and an A+ Better Business Bureau rating.  During the winter storm, we broke records and hosted additional hands to make sure the community was taken care of and not left in the cold. Not bad for 3 years of hard work and dedication to bring the Greater Waco area the quality it deserves.

We take pride in the fact that in the last 3 years we’ve built a solid foundation built upon leadership that has been with the SERVPRO family for over 12 years before becoming a locally owned franchise, training and education with our technicians and office staff obtaining industry standard certifications from the IICRC and solidified with a family atmosphere. Clients know, from the first call to the last nail in the wall, they are now part of the SERVPRO of Greater Waco family.

We’ve tackled everything from massive water losses in gym floors down to small kitchen fires and back up again restoring some of Waco’s most historical landmarks and prioritizing them all the same.  Thank you for trusting us the last 3 years and letting us come into your homes, churches and businesses. This isn’t just a business for us but the community where we raise our children, shop and call home.

It’s been a pretty amazing 3 years. Here’s to many more!

Need emergency water restoration? Call SERVPRO® of Greater Waco 254-224-5999

Home Fire Prevention with SERVPRO of Greater Waco

6/1/2021 (Permalink)

A fire extinguisher and fire flames with text Need duct cleaning? Call SERVPRO® of Greater Waco 254-224-5999

As seasons change, it’s always a good opportunity to do a safety check and make sure your home is ready for warmer temperatures. Let SERVPRO of Greater Waco help with your fire safety checklist.

-Clean your stove and oven. Little particles like to hide under burners and crevices.  Now’s a great time to deep clean those areas to prevent them from catching fire and creating a bigger issue.  Also, make sure to keep flammable items like dish towels and cook books at a safe distance away from burners to prevent any accidents.

-Check your fire alarms.  The National Fire Protection Association recommends changing your fire alarm batteries every 6 months with some companies offering long life alarms that offer a 10-year battery life span.   To test most alarms, simply push the button on the front and listen for the tone.  A weak tone or light signal usually indicates that the battery needs to be changed or the alarm is malfunctioning.

-Check your chimney.  The National Fire Protection Association recommends that your fireplace and vents should be inspected at least once a year for correct clearance and free of deposits.

-Check your fire extinguishers. For non-refillable extinguishers check the push to test button and that the release pin is secure and in place.  You can also check manufactures website for particular checkpoints based upon your individual model.

-Check power chords and electronics. Make sure power chords aren’t tangled, frayed or damaged.  Also, make sure electronics aren’t in a space where they could potentially over heat.

Check your candles.  Make sure candles are away from curtains, books or any other flammable items.  Make sure that glass candle holders are free from chips and cracks. Also, make sure candles are burning evenly and aren’t at risk for tipping over.

-Check your dryer and air conditioning vents. Both collect lint and other small debris that can easily ignite.  For your convenience, SERVPRO of Greater Waco offers vent and duct cleaning services. 

Need duct cleaning? Call SERVPRO® of Greater Waco 254-224-5999

Memorial Day Safety with SERVPRO of Greater Waco

5/28/2021 (Permalink)

A flag blows in the breeze with a memorial day tribute Have a safe and happy Memorial Day from all of us at SERVPRO of Greater Waco!

Memorial Day is the unofficial kick-off of Summer in Texas.  Make sure you’re prepared for the rising temperature, water side shenanigans and more grilled food than you can shake a stick at. Here are a few tips to make sure your holiday weekend stays fun and safe.

1) Make sure to have sunscreen. The American Academy of Dermatology recommends at least 30 SPF, which blocks 97% of the sun’s rays with the higher the number, blocking more UV radiation.  Unfortunately, no sunscreen blocks 100% of rays.  Also, make sure to reapply at least every two hours especially, if swimming or sweating.

2) Hydrate! REI recommends that you drink at least half a litter of water every half hour of moderate activity and should be increased with your activity level.

3) Clean your grill and check for leaks. Check this article from Char-Broil on how to test your grill for leaks https://www.charbroil.com/how-tos/testing-grill-gas-leak .  Also, make sure to never leave a hot grill unattended.

4) Keep your food cool.  Nothing spoils a weekend more than food poisoning.  Cold foods should be kept on ice or cooled and left out no longer than hour. Warm foods should be kept heated to at least 140 degrees until served.

5) If you drink, don’t drive! 37% of Memorial Day holiday fatalities in 2018 involved an alcohol impaired driver.  Make sure to have a designated driver or utilize one of the many rideshare programs in your area.  The National Highway Traffic Safety Administration has created a list of sober/safe ride programs across the country, check it out here https://duijusticelink.aaa.com/for-the-public/aaas-role/public-education/sober-ride/ .

6) Make sure to designate a “water-watcher” for small children.  Nothing moves faster than a small child to a body of water.  Have someone dedicated to making sure they stay in site, at a safe swim level and that they keep life jackets or any other water safety gear on.

7) Make sure to have first aid kit with well stocked and make sure to add cards with everyone’s name, emergency contact, medical insurance and allergies, in the case an emergency does happen. 

From all of us at SERVPRO of Greater Waco, have a safe and happy Memorial Day weekend and remember, even during holidays, we are always open 24/7 for your weekend fire and water mitigation emergency needs at 254-224-5999.

SERVPROxide: SERVPRO of Greater Waco’s Fight Against Covid

5/25/2021 (Permalink)

A bottle of sanitizer Servproxide Need your business cleaned and sanitized by the professionals? Call 254-224-5999

The last year has been the battle of Covid-19 with SERVPRO of Greater Waco on the frontlines. While things are starting to get back to normal, technicians are out nightly decontaminating and cleaning local business and homes impacted by the virus and fighting the spread. Having tools to help us decontaminate and battle the virus one space at a time is SERVPRO’s own, SERVPROxide.

-EPA registered and proudly carries the lowest EPA toxicity rating which means it safe for everyday use

-Chlorine based and 100% biodegradable. No gloves required to use and safe to use around food and children.

-Cleans and sanitizes non-porous surfaces in 60 seconds.

- Non-bleach hospital grade disinfectant which means it’s great for office chairs or sofas.

-Provides 99.999% sanitization of food contact surfaces

-Intended for a variety of facilities to include: hospitals, homes, vehicles, nursing homes, schools, laboratories, daycares, restaurants and bars, hair and nail salons, and gyms

-It’s a non-toxic surfactant, which means it kills the pathogen and prevents them from spreading.

-No harsh chemical smell

-Low dwell time

-Can be used as a fog spray or in a traditional cleaning spray bottle

-It’s great for high traffic areas like door handles, sink faucets, offices, lobbies or other frequently visited or touched areas.

-No post rinse application necessary

With an easy-to-use application, it makes disinfecting a breeze for technicians in contaminated spaces and puts customers at ease when they return to work spaces or home knowing that their space is sanitized and safe.

Need your business cleaned and sanitized by the professionals? Call 254-224-599

SERVPRO of Greater Waco: Heroes Wanted!

5/18/2021 (Permalink)

Now Hiring Sign Come join our team at SERVPRO of Greater Waco!

Stuck in a dead-end job, and ready to make a career change that really makes a difference? With competitive pay and a quick promotion schedule consider joining the SERVPRO of Greater Waco team!  We’re currently on the lookout for motivated and dependable people to join our production technician team.

As a production technician, you’ll have the opportunity to help your community through emergency restoration, mitigation, and cleaning. The best part? We provide skilled training and industry licensing to help you succeed while providing a 40-hour work week and the opportunity for overtime.

Worried about economic shifts or natural disasters impacting your career?  Not at SERVPRO of Greater Waco.  Through all of the turmoil, SERVPRO has thrived and provided emergency services to those most impacted without having to rely on massive layoffs to survive all while being a locally and independently owned and operated SERVPRO franchise.

Essential functions:

-Explain processes and answer customer’s questions

-Perform production processes, as scheduled, and ensure quality control

-Time management

-Clean and maintain vehicles, equipment, warehouse and office area

-Use equipment and materials appropriately

-Ability to travel locally or out of state when necessary

Qualifications:

-High school diploma or GED

-Ability to regularly lift 50 pounds and the ability to lift 100 pounds with assistance

-Experience in cleaning/restoration preferred

-IICRC certifications preferred

-Walking and standing for long periods of time

-Ability to climb ladders and work at ceiling height

-Ability to work in tight spaces (ex: crawl spaces)

-Repetitive pushing/pulling/lifting/carrying objects

Think these qualities sound like you? Send your resume to office@SERVPROgreaterwaco.com.  We look forward to having you join our team!

SERVPRO MOBILIZE! Texas Winter Storm 2021

3/31/2021 (Permalink)

SERVPRO of Augusta team members make snow angels SERVPRO of Augusta, Georgia team members make snow angels during their convoy to SERVPRO of Greater Waco to assist with Winter Storm 2021.

When a natural disaster hits, SERVPRO of Greater Waco is ready to go and winter storm 2021 was no exception.  Texans were huddled in homes trying to stay warm with 38% of Mclennan County without electricity and 300 without water, leading to a dire need for water mitigation services. SERVPRO however, hit treacherous icy roads providing relief to the community through emergency mitigation services.

What most community members may have noticed however, was an unusually large amount of SERVPRO green vehicles out and about without the normal 254 area code emblazoned on the side.  SERVPRO of Greater Waco was the host to SERVPRO of Augusta, Georgia who mobilized and crossed state lines to come and assist and get the Greater Waco area back up and running in record time.

The great part of being part of a national franchise, proudly number 10 in Entrepreneur Magazine’s 2020 top Franchises, is that it gives local franchises a network of other teammates to join forces with.  It also gives community members a chance to work with SERVPRO professionals from all over the country without sacrificing the 5-star standard of customer service and quality customers have come to know and expect.

While we are still racing the clock to help the Greater Waco area, it’s great to know that even in the most extreme situations, SERVPRO franchises always has your back in a disaster and are always open 24/7.

Need emergency water mitigation? Call SERVPRO® of Greater Waco 254-224-5999

Rodent Ruckus with SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Chewed through water lines caused by rodents SERVPRO® of Greater Waco was able to help this Waco residence who had water damage due to rats chewing through pipes in their walls

We have seen in influx of calls from rats causing chaos and chewing through PEX and PVC pipes within home walls. Vermin can use any small exterior holes, as small as ¼ inch, to get inside.

 What should you do when you discover an unwelcome rodent guest?

First, contact an exterminator.  While you may think you only have one, rats tend to travel in packs because they are social creatures. An exterminator can find the best method to relocate or dispose of them.  An easy way to lure them out yourself is by setting out small bowls of water near their entry points, since they have been known to chew through pipes to get to a water source.

Next, call a plumber to address any plumbing issues that may be present. The exterminator and plumber can also help find where any rodents are sneaking in and recommend a remediation plan to prevent further issues.

Now that you’ve gotten rid of the little pest, it’s time to clean up after them. A major issue caused by rats is their droppings, which can heavily contaminate a space.  SERVPRO of Greater Waco offers an insulation vacuum service that sucks out contaminated blown in insulation.  Our technicians then go in and clean and sanitize the space, while our reconstruction team comes in and replaces the insulation.

Finally, it’s time to tackle any potential water damage and mold. Our certified IICRC water mitigation specialist will assess all damage and create a custom mitigation and repair plan best suited for your home or business and get your home back to, “Like it never even happened.”

Have ceiling water damage? Call SERVPRO® of Greater Waco 254-224-5999

Team Accomplishments at SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Graphic illustration congratulating SERVPRO of Greater Waco team members on accomplishing their water mitigation licensing Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones on their IIRC Water Restoration Technician certification

Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones, and other team members for obtaining their Institute of Inspection Cleaning and Restoration Certification, Water Restoration Technician certification.

Jared is a Production Technician at SERVPRO® of Greater Waco and has been a part of the SERVPRO of Greater Waco family for several months. He is married with 2 children with a baby boy on the way. He brings in a background as a production lead with experience in OSHA, FEMA and Hazmat. In his free time, Jared enjoys spending time with his family, watching movies, and being outdoors.

Jenifer is a Job File Coordinator at SERVPRO® of Greater Waco. She served in the United States Air Force and most recently worked in e-commerce.  She is a graduate of Subsea Robotics and is also a certified fiber optic installer.  In her free time, you can find Jenifer officiating high school football, roller derby, and spending time with her family.

Ryan is a Production Technician with SERVPRO® of Greater Waco. He served in the United States Marine Corps and was most recently a chef. In his free time, you can find Ryan at the local horseshoe pit, throwing darts, or spending time on the water.

SERVPRO® of Greater Waco provides training, continuing education, and requires that all of our technicians obtain professional licenses and certifications to ensure the highest quality in our work. We believe that a high level of training and experience in our staff equates to success in the field of restoration and mitigation.

The IICRC, sets the national and industry standard for cleaning and restoration. Whether you call the office or are at your home on a job site, anytime you see a SERVPRO of Greater Waco professional, you know that you are in the hands of an industry standard licensed professional.

Need A Water Restoration Company? Call SERVPRO® of Greater Waco 254-224-5999