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Fire & Water - Cleanup & Restoration

Water Categorization

1/28/2019 (Permalink)

This home in Waco suffered a water loss that was classified as Category 3. This home had roughly 3 inches of sewage water flow through it.

In the event that you require SERVPRO® of Greater Waco to provide you with fire and water cleanup and restoration, you may hear the terms CAT 1-3 and water category and wonder what our franchise technicians may be referring to. During our initial phone call with a client, a question we will ask is “What is the source and condition of the water?” Understanding as much as possible about the water that is present in the water damage will make it easier for us to plan on the quickest, most cost-effective way of cleaning and restoring your home so that the end result is "Like it never even happened."

Knowing the source, the condition of the water and being aware of how long water has been allowed to remain standing in the building helps us categorize the water loss as either CAT 1, 2, or 3 based on IICRC screening requirements.

Category 1 (CAT 1): “clean water” Water from a clean source with no substantial risk of causing sickness or discomfort. Has no odor. Examples: broken water supply lines, tub/sink overflows with no contaminants and appliance malfunctions involving water supply lines.

Category 2 (CAT 2): “gray water” Water that has a significant degree of chemical, biological and/or physical contamination. Can potentially cause sickness or discomfort. Examples: aquarium leaks, waterbed leaks, toilet bowl overflows (containing urine), dishwasher or clothes washer discharges and water that enters the structure from hydrostatic pressure (from below grade).

Category 3 (CAT 3): “black water” Water intrusion resulting from a grossly unsanitary source or carries pathogenic (disease causing) agents. Examples: discharge from toilets that originate from beyond the toilet trap (from the sewer or septic system) and intrusions from the surface of ground water into the structure (flood waters).

At SERVPRO® of Greater Waco we prioritize the health and safety of our workers and occupants regardless of the level of contamination. Call us 24/7 at 254-224-5999 and let us help you get your home or business restored "Like it never even happened."

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